Answers to everything — ordering, payment, next-day delivery, using your chargers, food-grade certification, the law, returns and trade accounts. Most questions are solved right here.
How to order and the ways you can pay.
Add the chargers, cylinders or dispensers you want to your basket, go to checkout, enter your delivery address, choose a payment method and confirm. You'll get an order confirmation by email straight away. No account is required — you can check out as a guest.
We currently accept three secure methods:
More payment options are being added over time.
Yes — bank transfer is one of the most secure ways to pay because it goes directly between banks with no card details shared. Faster Payments usually clear within minutes to a few hours; we dispatch your order as soon as the payment is confirmed.
At checkout you'll be shown a wallet address (or QR code) and the exact amount. Send the payment from your crypto wallet, and once the network confirms it, your order moves to dispatch automatically.
Not at the moment. Because of how card networks classify our product category, we use bank transfer, crypto and Skrill. We're working to add more options.
No minimum — order a single item or a full pallet. Free next-day delivery applies to orders over £60; smaller orders have a small delivery charge shown at checkout.
If your order hasn't been dispatched yet, we can usually amend or cancel it — contact us as quickly as possible with your order number. Once it's on the courier we can't recall it, but you're still covered by our returns policy.
Yes. Every order gets an email confirmation, and a full VAT invoice is available on request. Prices on site are shown inclusive of VAT.
You pay online, we post it to your door. Here's exactly how.
Simple: you order and pay online, and we post it straight to your doorstep. Once your payment clears we pack your order and hand it to a tracked courier for next-day delivery.
Free next-day UK delivery on orders over £60. Orders under £60 have a small delivery fee, shown at checkout before you pay.
Order before the daily cut-off (shown by the countdown on our homepage) and your order is dispatched the same afternoon for next-working-day delivery.
Yes — mainland UK. Some remote areas (parts of the Scottish Highlands & Islands, and Northern Ireland) can take an extra working day.
Yes. Once dispatched you'll get a tracking link by email.
Contact us within 48 hours of delivery with your order number and a photo of any damage, and we'll arrange a replacement or refund. Full policy on our Delivery & Returns page.
We currently ship UK-wide, with Ireland and EU delivery rolling out. Message us if you're outside the UK.
Choosing the right product and using it well.
8g chargers are single-use cartridges for standard dispensers. Cylinders (e.g. Smartwhip 640g) are larger and suit busy kitchens. Tanks (2kg+) give the lowest cost-per-charge for high-volume use.
All the brands we stock are food-grade and certified:
As a rough guide: a 640g cylinder ≈ 80 charges, and a 2kg tank ≈ 250 charges. Exact yield depends on recipe and dispenser — we show an estimated charge count on every product.
Standard 8g threaded chargers fit virtually all standard cream dispensers. Cylinders and tanks connect via a pressure regulator. If unsure, tell us your dispenser and we'll confirm.
Fit the charger or connect the regulator per the manufacturer's instructions, charge, shake, and dispense. Only use food-grade N₂O with food-safe dispensers. Products are strictly for culinary use — see Compliance & Legal.
Sealed food-grade chargers have a long shelf life — store upright, cool, dry and out of direct sunlight. Keep out of reach of children.
What "food-grade" really means, and how we prove it.
Food-grade N₂O is nitrous oxide refined to the purity required for food and beverage preparation — 99.9%+ — rather than lower-purity industrial gas.
Our products are certified to recognised standards including ISO 9001, TÜV and CE. Certification details are shown on relevant product pages.
Batches are lab-tested and verified against food-grade purity thresholds before release, with traceability back to the batch.
Yes — we supply genuine products from established brands, sourced through legitimate channels.
The law, age requirements, and lawful use.
Yes — cream chargers are legal to buy and sell for lawful food-preparation purposes. By ordering you confirm you're purchasing them for legitimate culinary use. See our full legal guide.
Yes. Our products are sold only to customers aged 18+, confirmed at checkout.
Supply is governed by the Psychoactive Substances Act 2016 and the Misuse of Drugs Act 1971. We sell exclusively for lawful culinary use. Read the full breakdown on our law & compliance page.
Food preparation only — whipping cream, foams, infusions and other culinary applications. Never inhale nitrous oxide directly; it can cause serious harm.
Your options if something isn't right.
Unused, unopened products in their original packaging can be returned within 14 days of delivery. For safety reasons, opened or used gas products can only be returned if faulty. Full policy on our Delivery & Returns page.
Once we receive and check your return, we process the refund to your original payment method and confirm by email.
Contact us within a reasonable time with your order number and details (a photo helps), and we'll arrange a replacement or refund.
For venues, cafés, caterers and high-volume buyers.
Yes. Approved businesses get tiered bulk pricing, priority dispatch and VAT invoicing. Apply from our Bulk & Trade page.
Yes — the more you buy, the lower your cost-per-charge. For pallet quantities you can request a quote.
Absolutely — professional kitchens, bars, cafés, dessert shops and event caterers are exactly who we serve.
Managing your details, orders and data.
No — guest checkout is available. Creating an account lets you track orders, reorder in one click and save addresses.
Use the "Forgot password" link on the login page and we'll email you a secure reset link.
Log in and open My Account → Orders to see your history and reorder previous items.
We handle your data in line with UK GDPR — used only to process and deliver your orders and never sold.
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Sold exclusively for lawful food-preparation purposes. By purchasing you confirm you are aged 18 or over and that all products will be used solely for culinary use in accordance with UK law. We operate in full compliance with the Psychoactive Substances Act 2016 and the Misuse of Drugs Act 1971. Read our full compliance guide.